Frequently Asked Questions
You can complete your booking on-line by using the displayed booking form on Gettaxi.ch website. Just choose the date, your departure and destination points and follow the link. The link will show you the type of vehicles and the prices of the transfer in one way and the price for a round trip. If your destination is not listed we can send you a custom route and full instructions should you wish to book.
We would strongly advise booking in advance. Once your booking has been made a vehicle is reserved and we guarantee availability. Last minute bookings however can be accommodated if the vehicle is available.
You can choose a standard class (3-4 persons), standard plus (5-6 persons), VAN (7-8 persons), limousine (2-3 persons).
Your driver will come to pick you up at your desired destination. If your transfer starts at the airport, your driver will wait for you at the check-out exit holding a tag with your name on it.
The times quoted are the standard journey times on a normal day. These times may differ slightly in high season when there is more traffic or road works affect the direct route of the journey. You will be notified if there is any anticipated delay to your journey.
Gettaxi.ch taxi services offers transfers with fixed rates so that you know your expenses in advance and the price doesn’t depend on the conditions on the route or the traffic. Besides convenient and fixed prices, with Gettaxi.ch you don’t have to waste time looking for transportation.
Your taxi driver will at all times be informed about your flight details and will collect you at the new time.
In case your flight is delayed, the driver will be aware of the new schedule and will wait for you as previously mentioned. We do not charge extra for drivers waiting for arriving flights.
After making a reservation, you will receive a message that your reservation is being processed; after the processing has been completed, you will receive a notification about the status of your reservation. Processing can take up to a maximum of 12 hours (an average of two hours). A reservation is considered confirmed only after you’ve received a confirmation e-mail.
Once you have entered all the data required for submission of reservation, your request is processed, and processing may take up to 12 hours. Reservations are confirmed only after you receive a confirmation via e-mail. Please enter the e-mail address carefully so that you may receive the confirmation. If you do not receive your confirmation, review the Spam folder, if it still is not there, please contact us.
We do not charge extra the luggage of the passengers and the driver will help you load it into the vehicle.
Children until 12 years are not allowed to travel without their parents. Children between 12-18 years must have an authorized statement from their parents. If your transfer requires a child seat, please notify us on time.